AVP Program Manager

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What is the role?

As a Program Manager, you will focus on delivering a world-class customer experience and exceptional sales and margin growth for the sub-categories that you are responsible for as we rapidly expand and grow our selection from around the world. The person who joins the team in this position must share our passion and commitment to serving our customers. The candidate should have experience in forging and building brand relationships. A good understanding of sales data for analytics is a must.

Key Responsibilities

  1. Digitize Customer’s incentive programs after understanding data and customer requirements.
  2. Should be able to build analytical models to convert data into future templates so others can use them.
  3. Build relationships with the existing clientele.
  4. Partners with Product, Project Manager, and other business owners to define the business need for the project.
  5. Provides domain knowledge for project feasibility and software solutions by researching customer needs and problem areas with internal/external stakeholders, understanding system flow, reporting needs.
  6. Coordinate with internal and external stakeholders to meet customer requirements and expectations.
  7. Ensures problem definition, requirements & system design
  8. Understand and manage to change business and technical requirements.
  9. Support and contribute to stakeholders with the information needed for publication and user training documentation.
  10. Delivers innovative and best value options to increase ease of implementation and outperform the competition.
  11. Ability to contribute to implementation/Onboarding process improvements
  12. Follows the company’s software development life cycle.
  13. Performs other additional duties as assigned.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

  1. BE/MBA from a reputable university.
  2. Strong working knowledge of excel along with data analysis & reporting is a must
  3. 5-8 years of implementation or migration experience and in a customer-facing role
  4. Hands-on experience in onboarding SAAS products.
  5. Knowledge of integration tools & experience in integrating SAAS products with third-party tools will be an added advantage
  6. An exceptional soft skill, including the ability to talk with both technical and business concerns.
  7. Ability to think logically and constructively about complex problems.
  8. Must be able to work independently
  9. Ability to work effectively in a team environment.
  10. Weekly/monthly/quarterly  status reporting to the stakeholder
  11. Ability to easily pivot from one task to another, including managing multiple projects and timelines.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.

Whom will you work with?

The selected candidate will be working with the head of Business Development and will also get a chance to work with the Leadership on important customer projects.

We are

We at Compass strive to make selling fun with our SaaS incentive gamification product.  Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth.

We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done. Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.

Way forward

If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.

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AVP Program Manager
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