365 Days of Engagement: Compass’ Exhaustive Launch to Success Support

We understand the challenges of rolling out a new enterprise software across your company, training your managers to use it seamlessly, and then ensuring successful adoption across the board. 

Our team has put together an exhaustive set of documents, resources, and assets that can make this transition smoother and far more efficient for you. These will be shared as emails starting 2 weeks before go-live, through to 360 days. 

*For the purpose of this document, it is important to note that the “user” is the Program Admin alone. These assets will be shared via email by the Compass team to the Program Admin of the organization. Dissemination of the information is, however, left to the discretion of the Program Admin. 

We have compiled assets into 4 major parts. You can use the same and engage your users -

1. Launch Collaterals: Everything you would need before D-Day - a walkthrough of Compass web and mobile app, an indicative implementation timeline, launch assets and Train the Trainer (TTT) assets.
2. Adoption Collaterals: Tricks, hacks, and suggestions (with relevant screenshots and attachments) to make the most of the Compass app.
3. Product Updates & Feature Releases: Get a monthly update on the latest product releases and features.
4. Best Practices: Critical toolsets for seamless implementation, tracking success metrics, and sustaining adoption momentum.

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Collaterals Calendar for Your Success