Challenge
The luxury automobile company was having a hard time communicating commission programs and engaging with their ever expanding sales team who are spread across 33 franchise locations. They needed a unified platform that could help the sales team navigate through their incentive programs while building a connected community with their franchisee sales force.
Solution
Compass enables the luxury auto brand to improve sales rep productivity using a multi-pronged approach - with a central hub for seamless communication of compensation programs, unified incentive disbursement process for payouts to sales reps across the country and visibility into incentives earned.
Result
Compass helped the luxury auto brand improve sales team engagement through capabilities like community groups, Nudges & Notifications and Game templates.
Using Compass, the luxury auto brand:
- Configures sales executive and team leader-level incentive payout programs every month.
- Uploads, manages and distributes incentives via a central team based on a single guideline.
- Leverages Plum, our extensive redemption portal, to offer more than 1700 payout options across branded gift cards, cash cards, experiences, and more.
- Launches engagement programs, trivia, and quizzes via groups.
Impact
- 11% Increase in unit sales in less than 90 days
- 5% Increase in qualifiers in less than 90 days
- 92.8% Adoption of Compass by sales teams
- 96.2% Increase in payouts adoption
