Challenge
For over a decade and a half, the business heads of our country’s biggest digital automotive solutions provider have been calculating sales agents' incentives manually and sharing commission data to the sales team over an email. As the company grew exponentially, providing commission data visibility to the end users and calculating commissions with multiple variables in real time became challenging.
They were on a look out for a purpose-built sales performance management platform to solve their problem.
Solution
Sales Performance Management Solution
Using Compass, the company was able to automate complex commission calculations, provide the sales team with real-time visibility to target vs achievement data and improve sales rep productivity.
Compass provided:
- Leaderboards with clear visibility to performance and rank against competition to sales users
- Granular visibility to the end user data based on regions and designation to business heads
Result
Using Compass the automotive platform could:
- Provide sales reps with real-time visibility into target vs achievement with Compass mobile app and improve engagement
- Design better incentive structures to the sales team as the business head had granular visibility to performance
- Automate incentive payouts and reduce admin efforts
Impact
- 20% Increase in incentive program adoption in less than 100 days
- 18% Increase in incentive program qualifiers in less than 100 days
- 25% Increase in incentive payouts in less than 100 days
