E-Com giant improves their audit team performance

with our sales gamification platform that provides real-time quota attainment leaderboards, scorecards, badges and more.

80%

%

Increase in incentive program adoption in less than 30 days

%

%

80%

%

Increase in incentive program adoption in less than 30 days

%

%

Challenge

The e-commerce giant has multiple audit categories like SOX readiness, fraud risk management, offers construct, category procurement, inventory parts management, network security design, inventory - slow & non moving etc and dedicated teams working on these categories.The reports on audit team performance were created manually and seldom in real-time. The audit team also had no visibility to their achievements and hence lacked motivation to perform better. 

The company was on a for a robust sales performance & engagement platform to solve their problem. 

Solution

Sales Performance & Engagement Solution

With Compass the E-commerce giant streamlined their commission process and enabled more detailed reporting for audit teams and management. 

Compass provided:

  • Robust dashboard with real-time view of audit team performance
  • Badges based on milestone achievements and also
  • Automated incentive point disbursement based on audit response

Result

Using Compass the e-commerce giant could: 

  1. Provide the central business team a consolidated & graphical view of all the users progress in real-time
  2. Improve incentive program adoption with achievement based badges
  3. Reduce central overhead for administration

Impact

80% increase incentive program adoption in less than 30 day

About Flipkart

The e-commerce company, headquartered in Bengaluru, was founded in 2007. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, the company currently has a revenue of US$7.7 billion. 

Sales Team:

20+ users

Industry:

Technology, Information and Internet

Location:

India

Use case:

Sales performance & engagement solution

Talk to our commission expert

E-Com giant improves their audit team performance

80%

Increase in incentive program adoption in less than 30 days

About Flipkart

The e-commerce company, headquartered in Bengaluru, was founded in 2007. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, the company currently has a revenue of US$7.7 billion. 

Sales Team:

20+ users

Industry:

Technology, Information and Internet

Location:

India

Use case:

Sales performance & engagement solution

Challenge

The e-commerce giant has multiple audit categories like SOX readiness, fraud risk management, offers construct, category procurement, inventory parts management, network security design, inventory - slow & non moving etc and dedicated teams working on these categories.The reports on audit team performance were created manually and seldom in real-time. The audit team also had no visibility to their achievements and hence lacked motivation to perform better. 

The company was on a for a robust sales performance & engagement platform to solve their problem. 

Solution

Sales Performance & Engagement Solution

With Compass the E-commerce giant streamlined their commission process and enabled more detailed reporting for audit teams and management. 

Compass provided:

  • Robust dashboard with real-time view of audit team performance
  • Badges based on milestone achievements and also
  • Automated incentive point disbursement based on audit response

Result

Using Compass the e-commerce giant could: 

  1. Provide the central business team a consolidated & graphical view of all the users progress in real-time
  2. Improve incentive program adoption with achievement based badges
  3. Reduce central overhead for administration

Impact

80% increase incentive program adoption in less than 30 day