Challenge ‍

‍The growing ed-tech platform had a 31-member sales team. Managers ran different commission plans to motivate the group and increase top-line revenue. But, there was complexity.

• Multiple commission plans were planned every month to achieve different KPIs. It was so dynamic that the sales team struggled to grasp the programs well. This demotivated them, and their sales performance declined
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• The managers did not have easy it either. While they ran different plans, they lacked a single platform to manage and track the performance.

There wasn’t a holistic view of the programs, and managers couldn’t optimize the results of the commission plans they were running

The team sought a solution that could simplify their sales commission plans and had gamification elements to increase engagement amongst the sales team members. 

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Solution

Sales commission management

• Using Compass’s robust commission plan designer, the team could set up different commission plans (multi-tiered/ multi-hierarchial) on a single platform. The team ran monthly plans with unique objectives, KPIs, and logic. Compass, with its steadfast capabilities, supported the team’s dynamic commission ambition effortlessly.
  
  
• Sales gamification
  The team distributed badges and points to every sales member for achieving specific milestones. The managers went the extra mile to name the badges differently to instill fun in the selling experience. This hints at the value of motivation in a selling experience. 

Result

• For managers
  They were able to set up multiple plans on Compass in no time. Unique commission plans were created for different sales hierarchies, teams, and objectives
  
  
• For sales members
  With gamification-led plans, intuitive reports, and real-time performance inputs, every sales member was on top of their game. 

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Impact

• 94% platform adoption rate
• An average of 55K points are distributed per month 
• 12% increase in payouts