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Enterprise Resource Planning

Enterprise resource planning (ERP) is a suite of integrated systems that helps businesses manage and automate various back-office processes across different departments. The basic goal of ERP is to streamline business processes, and enhance efficiency and flexibility through real-time access to data and analysis.

Some features of the ERP system include:

  1. Process automation
  2. Data visibility
  3. Integration
  4. Enhanced customer services
  5. Reduced cost
  1. Process automation: ERP automates routine tasks and processes, reducing manual efforts and minimizing human errors, which increases efficiency and productivity.
  2. Data visibility: ERP provides a real-time view of essential business data that enables management to make informed decisions. The visibility extends across departments, helping users know their actions' impact on other parts of the organization.
  3. Integration: ERP integrates data and processes from various departments into a solo system. This integration eliminates duplicate data, improves data accuracy, and enhances communication among various functions.
  4. Enhanced customer services: With centralized customer data and CRM functionality, ERP allows companies to improve customer services and build stronger relationships.
  5. Reduced cost: By optimizing processes and reducing inefficiencies, ERP systems can lead to cost savings in different fields of the business.

What is enterprise resource planning?

Enterprise resource planning is a business management system that integrates and centralizes various core business processes and functions across an organization. ERP systems are created to funnel and optimize operations and enhance efficiency. The main objective of ERP is to foster the flow of information and improve communication between departments within an organization. The module of ERP includes finance, accounting, human resources, supply chain and many more.

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What is the importance of enterprise resource planning?

Enterprise resource planning software offers a unified solution that integrates business processes across the organization. With a single interface, users can interact, share information, and collaborate across departments, which leads to better productivity, improved collaboration, and efficiency.

What are the types of enterprise resource planning?

The various types of enterprise resource planning are as follows:

  1. Industry-specific ERP
  2. Tiered ERP
  3. Open-source ERP
  4. Small and medium enterprises ERP
  5. Cloud-based ERP
  1. Industry-specific ERP: ERP solutions are designed for industries like, such as manufacturing, retail or healthcare, as these systems are customized to address the unique needs and processes of the industries.
  2. Tiered ERP: In large enterprises with divisions, a tiered ERP approach is used. ERP systems feed data to centralized ERP at the corporate level for consolidated reporting and analysis.
  3. Open-source ERP: Open-source ERP uses source code made available to the public, allowing users to tailor and modify the software according to the specific requirements. This type of ERP is considered as cost-effective and fosters community development.
  4. Small and medium enterprises ERP: These ERP solutions are specifically designed for small and medium enterprises, offering features and pricing suitable for their scale of operations.
  5. Cloud-based ERP: Cloud-based ERP is managed by a third party, and users access the system over the internet, which offers flexibility, and scalability and reduces the need for on-site IT infrastructure.

What are examples of enterprise resource planning software?

The examples of enterprise resource planning software are as follows:

  1. Oracle ERP Cloud
  2. Microsoft Dynamics 365
  3. NetSuite ERP
  4. Sage ERP
  5. Plex ERP
  1. Oracle ERP Cloud: Oracle ERP Cloud is a cloud-based ERP solution provider with a wide range of modules, like finances, procurement, project management, and supply chain management.
  2. Microsoft Dynamics 365: Microsoft Dynamics 365 is a cloud-based ERP and CRM application. The ERP includes modules for financial management, supply chain management and allows organizations to choose specific modules relevant to the needs, making it suitable for both small and large businesses.
  3. NetSuite ERP: NetSuite ERP provides a solution that combines financials, e-commerce, inventory management and other functionalities. It is particularly popular among small and medium businesses seeking an integrated platform to operate easily.
  4. Sage ERP: Sage provides various ERP solutions targeting businesses of different sizes and industries.Sage is suitable for providing enhanced comprehensive financial and operational management capabilities.
  5. Plex ERP: Plex ERP is basically created for manufacturing businesses, providing features for production management, quality and supply chain management, which is suitable for discrete manufacturing industries.

How does enterprise resource planning work?

Enterprise resource planning (ERP) is an integrated model that allows collaboration across the organization. Each model caters to a single business area. Besides working together using the same data to meet the organization’s requirements, the fields include human resources, finance accounting, sales and logistics. Companies tap the systems and customize them according to their needs.

ERP systems also help industry-specific requirements as a part of the system’s core functionality that easily integrates the suite.

What are the benefits of enterprise resource planning?

The various benefits of enterprise resource planning are as follows:

  1. Improves reporting
  2. Enhanced collaboration
  3. Effective decision making
  4. Scalability
  5. Business visibility and transparency
  6. Better supply chain management
  1. Improves reporting: Some organizations benefit from real-time data reporting from a single source system; offering accurate and complete reporting allows companies to adapt, plan, budget and forecast the state of operations to interested parties like stakeholders.
  2. Enhanced collaboration: ERP fosters cross-functional collaboration among employees by providing a shared platform for employees to collaborate, share information, and work along. This allows better coordination and teamwork across the organization.
  3. Effective decision making: Cost saving is another advantage for ERP systems. Organizations can cut operational costs and improve resource utilization by optimizing processes, reducing manual tasks, and enhancing inventory management.
  4. Scalability: ERP systems are designed to grow with the organization. As businesses expand, ERP can accommodate users, processes, and data, ensuring that the system remains effective over time.
  5. Business visibility and transparency: ERP provides real-time visibility into all areas of business, allowing management to monitor key performance indicators (KPIs) and track progress towards the organization.
  6. Better supply chain management: ERP helps optimize supply chain management processes, leading to better inventory management, less lead times, and improved supplier management, which results in an effective supply chain.

Employee pulse surveys:

These are short surveys that can be sent frequently to check what your employees think about an issue quickly. The survey comprises fewer questions (not more than 10) to get the information quickly. These can be administered at regular intervals (monthly/weekly/quarterly).

One-on-one meetings:

Having periodic, hour-long meetings for an informal chat with every team member is an excellent way to get a true sense of what’s happening with them. Since it is a safe and private conversation, it helps you get better details about an issue.


eNPS (employee Net Promoter score) is one of the simplest yet effective ways to assess your employee's opinion of your company. It includes one intriguing question that gauges loyalty. An example of eNPS questions include: How likely are you to recommend our company to others? Employees respond to the eNPS survey on a scale of 1-10, where 10 denotes they are ‘highly likely’ to recommend the company and 1 signifies they are ‘highly unlikely’ to recommend it.

Based on the responses, employees can be placed in three different categories:

  • Promoters
    Employees who have responded positively or agreed.
  • Detractors
    Employees who have reacted negatively or disagreed.
  • Passives
    Employees who have stayed neutral with their responses.

What are the weaknesses of enterprise resource planning?

The weaknesses of enterprise resource planning are as follows:

  1. User resistance
  2. Dependency on IT support
  3. Complexity
  4. Data security risk
  1. User resistance: Employees may resist adopting new ERP systems due to changing routines. Proper training and change management strategies are essential to ensure successful implementation.
  2. Dependency on IT support: ERP systems may require ongoing IT support and maintenance, making organizations reliant on their IT department or outside vendors for updated systems and resolution.
  3. Complexity: ERP implementation is a complex process that requires effective and mindful planning, data mitigation, and training of employees. The complexity of ERP systems can lead to longer implementation timelines and disruptions during transition.
  4. Data security risk: Centralized data in ERP systems can create potential security risks, and organizations need to ensure robust security precautions to protect critical data.

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