The fast moving consumer goods giant wanted to simplify their commission management programs and engage sales reps spread across the country for their pulses and processed grains distribution. They needed a unified platform that could help them calculate commissions accurately, disburse payouts instantly and motivate their sales team to sell better.
The FMCG company uses Compass to remove friction from the compensation process using a multi-pronged approach - with a robust commission calculation and automation engine, a central hub for seamless communication of compensation programs, unified incentive disbursement process for payouts to sales reps across the country.
Compass helped the company increase incentive compensation calculation accuracy and improve program adoption through capabilities like incentive program workflows, and approvals, community groups, leaderboards, scorecards, redemption portal and more.
Using Compass the company could:
- Configures territory sales and team leader-level incentive payout programs every month
- Monitoring of payout accuracy and adjustments with reference to Compass calculations
- Improve incentive program adoption by engaging sales team with quizzes, login and streak badges, and points
- Leverages Plum, our extensive redemption portal, to offer more than 1700 payout options across branded gift cards, cash cards, experiences, and more.
- Payouts disbursement increased by 11% QOQ
- Incentive program qualifiers increased by 24%
- 90% Redemption adoption achieved
- 92% Platform engagement achieved